Terms & Conditions Introduction This website (Chilli Tandoori) is owned and operated by FoodInn Ireland. Ordering with us constitutes your acceptance and compliance of these terms and conditions of this site and FoodInn Ireland which take effect at the time you first access the site or phone us. If you do not accept these terms and conditions, you must neither place an order with us nor access this site via the internet or over the phone. Your continued use of this site will mean that you agree to the Terms of Use. You can only access our full menu and order from us from this website and therefore all orders are subject to these conditions. We reserve the right to amend the terms and conditions of both (Chilli Tandoori) and FoodInn at any time. The Terms of Use of this Site do not affect your statutory rights as a consumer. FoodInn may recondition or re-evaluate these Agreements, including any FoodInn Policies, from time to time. You as a customer, must agree that you will review these Agreements frequently and that your continued use of the FoodInn service demits your acceptance of the updated terms. 1. Purpose The purpose of this site is to engage with our customers and linking them to our restaurant providers in their area that provide takeaway and deliver foods. Our sites are highly user friendly meaning our customers can simply navigate through site effectively allowing a remarkable food ordering experience. Interactive menus allow customers to build and submit orders at the click of a button. Our services are convenient and highly cost-effective. By registering with our site, members can benefit from viewing their previous order history, rate past orders. FoodInn Ireland also provide products and services to restaurants and other related businesses to help them market their food and manage their business. 2. Intellectual Property FoodInn and all its properties are registered. All our copyrights, trademarks, properties and its contents are owned by or licensed by FoodInn or otherwise used by FoodInn as permitted by law regulations. Therefore, you may not resurrect, exhibit, modify, broadcast, print, copy, imitate, download, transmit or re-use the materials of FoodInn Ireland for anything unless it’s for personal and non-commercial use. This includes any purpose which publicly re-sells or re-uses the materials, without the permission of FoodInn Ireland. Foodinn.ie and its logo is a trademark of FoodInn Ireland. 3. Limitation of Liability To the extent authorised by law, FoodInn Ireland provides this Site and content and we make no portrayal or warranty of any kind, demonstrate or implied, regarding the content or availability of this Site, or that it will be timely or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or other harmful components. Concerning the above paragraph, neither FoodInn Ireland nor FoodInn directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special or consequential losses or damages (including without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use or inability to use this Site. FoodInn is an Online ordering solution. Therefore, we are not responsible for the food, drink or product delivered by partner restaurants. We provide a way for people to communicate their orders. We hold no responsibility for errors made leading to personal harm, injury, allergic reactions, or death. As much as we try to ensure that our partner restaurants maintain the highest standards possible, the nature of our business means that we cannot be held responsible for the quality of the product provided. This is the sole responsibility of the individual restaurants. Nothing in these terms shall exclude or limit liability for death or personal injury resulting from our negligence or that of our agents or employees. 4. Indemnity You must secure and hold harmless FoodInn, its directors, officers, employees, agents, vendors, advertisers, partners and suppliers and keep them indemnified against all losses, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from your Access to and use of this Site delivered by FoodInn, any breach or violation of the Terms of Use of this FoodInn Platform or your violation of any law or your violation of the rights of any third party. 5. Availability This Site may not be available during certain time of a day for further upgrades and maintenance. During this time, we will make an attempt to notify customers in advance of any service unavailability. However, this cannot be guaranteed, and we reserve the right to modify or withdraw the service at any time on a given day. 6. Use of date As a user of this site, you must ensure that you have read and understood all the Privacy Policy of the company before using our service. All the payment details of the customer like your credit card details will be stored securely with Stripe meaning neither our partner and FoodInn Ireland have access to your card details with the exception of the last 4 digits of your card number and the card's expiry date. We use this information nothing but to identify your card and order. 7. Third Party Sites This Site contains links to other websites. Those websites are not under the control of our provider and FoodInn is not responsible for the practices, content or availability of such websites. A link does not imply endorsement, sponsorship, or affiliation with the linked site. We provide the links as a convenience only. If you decide to access linked third-party websites, you do so at your own risk, and we will not be held responsible or liable for any loss or damages caused by the use of or reliance on any content, goods or services available on such websites. You may provide a non-framed link to this Site from any other business or service website but not in any way which gives the impression that we are associated with or have approved such other site unless expressly agreed to by ourselves in writing. 8. Limitation of Use This Site is intended to be accessed by persons located in Ireland and we make no representation that any information, materials or functions included in this Site are appropriate for use in any other jurisdiction. By using this Site, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the Site or Contact Us. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. To use our service, you must be over 18 years of age. You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership. Members' passwords should always be kept confidential and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password, then you should Contact Us immediately. You may not use the Site for any unlawful or unauthorized purpose, including without limitation: • Distributing any unlawful, libellous, abusive, threatening, harmful, obscene or otherwise objectionable material. • Transmitting material that constitutes a criminal offense, results in civil liability or otherwise breaches any laws, regulations or codes of practice. • Interfering with any other person's use or enjoyment of the Site. • Damaging, disabling or impairing the operation of this Site or attempting to gain unauthorized access to this Site or to networks connected to it, through hacking, spoofing or other such similar means. 9. Feedback and User Submissions We do not solicit nor wish to receive any confidential or proprietary information from you nor we wish to receive any creative materials, ideas or suggestions other than those we specifically request. If you do send to us by email or otherwise, any communication or material, you represent and warrant that the information and material is original to you, and you will be deemed to have granted us a perpetual, world-wide, royalty-free license to use such communication or material in any way we see fit and we will be free to use any such material or information contained in communications you send for any purpose whatsoever. 10. Orders FoodInn holds no responsibility or liability of the quality or the quantity of any order delivered or collected. It’s a responsibility of the customer to check all arrived order before accepting it. If a customer has any queries about their order, they should be directed to the partner restaurant. When an order has been confirmed within the site, this means we have a record of your order and the partner restaurant still has the right to decline the order. If a partner restaurant is unable to fulfill your order, you will be contacted via email/SMS/phone call stating that your order has been declined. From food preparation to deliver the order is the responsibility of the partner restaurant accepting the order. Incorrect personal details in the account will results in problems or delays in delivery. Please make sure the information you have provided are true and up to date. The person who order should keep their phone/ ordering device and account login details secured. You as a customer, agree to be responsible for orders and chargers made via your device and/or via your account. 11. Alcohol and Tobacco Orders containing any form of alcohol or tobacco are not eligible to be accepted by a person under the age of 18. You have agreed to not place any order containing these items if you are below the legal age. 12. Payment Once your order has been accepted, this represent an agreement between the user and partner restaurant and the restaurant has sole responsibility of this order. Payments can be made by both cash and electronically. Cash payments must be made directly to the restaurant who filling the customer order. Credit or debit cards or any other electronic transactions are performed and processed by FoodInn. The payment then will be sent to partner restaurant’s account. Delivery and Payment charges are calculated based on the partner restaurant policies. Process are subjected to change without notice and all the food are subject to availability. 13. Cancellation As a customer, you have a right to candle an order up the point where the order is accepted by the restaurant. This is usually within 20 second from the point at which you made your order through our website. An order maybe gets canceled by a restaurant after you have received a notification stating the order has been accepted. FoodInn and our partner restaurants reserve the right to candle any order before or after accepting an order and will notify the customer in any cancellation situation. 14. Termination We reserve the right to remove a user from our FoodInn accounts or decline a new registration if a user violates any of our terms and conditions. If we consider there is a risk of liability or loss to FoodInn or any of our partner restaurants, we may take legal actions to prevent such a situation occurring. If a customer got terminated from our FoodInn accounts, he may not order or re-join our service without our prior written consent. We have the right to assign or subcontract any or all our rights and obligations under these terms. In the event of any suspicious activities or breach of terms and conditions, please note that we can track and trace your IP address and if necessary, we will contact your internet service provider for further information. 15. Governing Law The terms and conditions, Privacy Policy and any matter relating to FoodInn shall be governed by the Irish law and any dispute shall be resolved exclusively in the courts of Ireland. 16. Contact All queries, requests and comments relating to your account, website and orders are welcomed and should be addressed to [email protected]